About Us

Amazon was the first company to create a 1-click ordering. Today, their retail outlets does not even have a counter.
How about you? What are you doing to automate your business today?

Alwin Ng - Founder of SmartB

Who We Are

SmartB, which means Smart Business, is a multidisciplinary solution provider that specialises in Digital Transformation.

We strive to provide end-to-end solutions that meet most of your needs.

Today, our offering includes:

  • An In-house Enterprise Resource Planning (ERP) solution
  • System & Digital Process consultancy
  • Process & Task Automation solutions

SmartB is the brand name registered under SmartB Solutions Sdn. Bhd. (1240771-A) - a Private Limited company registered in Malaysia.

Our Mission & Vision

Our duty and mission as a technology company is to help our clients excel in their business.

And our vision is to be:

  • To be the most wanted business software in ASEAN
  • To have the most wanted employer
  • To be a technology hub in Malaysia

Our mantra is "Empowering Your Growth". This is just a reminder to ourselves that, as a solution provider, we aim to provide solutions to help you (our clients) grow.

Our Commitment

At SmartB, we are committed to first understanding your business needs.

Once your requirements are clear and we've agreed on the deliverable, we make it happen. We have delivered our promises in the past and we will continue to deliver the same promise in the future.

The Team

Welcome our dynamic mix of people from various background.

The team consists of programmers, engineers, physicists and psychologist, all gathered together to make things happen.

What We Offer

We help clients digitize their complex business processes, making it easy to manage. At the same time, we also specialize in complex stock movements (especially in the manufacturing) and business process automation.

Through our digital engineers, we aim to help clients reduce at least 50% of “wastage” while doubling your productivity.

Why Are We Different?

We're not really different from our competitors. We're just leaner and faster in doing what others do, while being gentler to your 'wallet' even when there's lots of customization.

SmartB’s ability to combine a traditional solution (ERP) with cloud means we are also able to cater to a large customer base. Our focus is to configure our products to fit customer needs and industries of all sizes. We aim to be a leading provider of cloud services that facilitates process automation, not just in Malaysia, but throughout Asia.

We aim to keep up the momentum of making businesses simpler, user-friendly and automated. With a customer-centric approach, our aim is to help enterprises and businesses thrive.

About the Founder

Alwin Ng is a technopreneur. As a curious individual, Alwin was always interested to understand how things work.

In 2007, while working in his first job (in Rolls Royce HQ, UK), he started his first online shop on ebay UK after work. He started off with daily wear (polo t-shirts etc) before gradually moving towards electronic devices and gadgets. It was on ebay that Alwin started to learn web coding like html as well as basic online marketing.

Alwin went on to become an ebay powerseller (one of ebay’s top rated seller rankings).

In 2008, after joining Barclays Bank PLC, the Sub Prime Mortgage crisis became official – a.k.a. one of the largest financial crises in history. Alwin, with his combined technical and finance background, became the system go-to person.

Eventually, Alwin was trained as a SAP as well as a Hyperion (Oracle) superuser.

As part of the crisis, Alwin was also involved in hand-over projects where he as assigned to write Standard Operating Procedures (SOP) that would be used for knowledge transfer to India (as Barclays started their service centres in India).  That also allowed Alwin to coordinate and implement process improvements and business process re-engineering principals.

Since Alwin left the banking sector, he has personally built more than 10 websites, 1 online academy and sold multiple e-products (including an e-book that is sold on Amazon since 2014 – and still selling) as his personal business venture.

Alwin's Credentials

  • Mechanical Engineering, MEng (Imperial College London)
  • Chartered Accountant (Chartered Institute of Management Accountants, CIMA)
  • eBay Powerseller status (2006-2010)
  • SAP & Oracle superuser (2007-2010)
  • Certified Master Coach and Practitioner of Neuro-Lingustic Programming (ABNLP)
  • Certified Master Practitioner of Hypnotherapy (ABH)
  • Certified Master Practitioner of Time Line Therapy® Techniques
  • Certified Practitioner of Language and Behaviour (LAB) Profile for Coaching
  • Certified Member of the International Association of Counsellors & Therapist (IACT)

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