Robotic Process Automation
(Source: Automation Anywhere)
Robotic process automation (RPA) is a tool that relies on the use of software with artificial intelligence (AI) capabilities to handle high-volume, repeatable tasks that is usually required by humans to perform.
Essentially, RPA is a computer robot (or short for ‘Bot’).
What is RPA?
A Super Assistant That You've Been Waiting For

RPA Is A TOOL With Many Names
Robot Assistant
Short for ‘bot’. Takes over standard and repetitive tasks that are carried out by humans (on computers).
Virtual Worker
RPA is not a physical machine. It is software which acts as a virtual (co-) worker in the support of processes.
Software Tasker
The robot software assists with basic tasks and, as such, reduces the time and cost spent on processes.
Why Invest in RPA
Automation that Brings the MOST Benefits
Repetitive Tasks
Repetitive Tasks where employees are mostly transferring or consolidating data between systems (ERP, CRM, Accounting)
Making Up Reports
Making Up Reports by searching and analysing data from different sources and organising them in user-friendly templates e.g. finance, KPIs etc
Building Interfaces
Building Interfaces between non-connected systems, e.g. transferring a team’s order from the warehouse to the transport management software.
Fast Information
Fast information gathering e.g. call centres where a robot can assist in searching quickly through different systems
Checking Massive Data
Checking Massive amount of data for anomalies systems, leaving exceptions to be treated by humans e.g. legal, HR, web search
Data Conversion
Data Conversion when launching new systems or integrating activities e.g. from CSV to Websites
Who Is Using RPA
Learn How RPA is Revolutionizing the Industry
Insurance Sector
Supply Chain Sector
Banking Sector
Finance Sector (In Mandarin)
Embrace The POWER of Automation...
Now Everyone Can Automate...

Get Done Faster
RPA is relatively new. Hence, the opportunities to automate is untapped.
Engage us where we will give you hands-on guidance to learn and make your work life easier, more relax and more productive.
Real Results
This is a real automation. That means, you will be working on REAL projects or tasks from your business only.
Once completed, expect to see instant results as you can relate them to your workplace.
ROI Guaranteed
We will walk with you to understand your requirements. And that’s before we create YOUR OWN automation files or processes.
If done properly, we guarantee real time savings. And hence, your ROI.
How We Work
Understand the Implementation Process
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Step 1: Process Review
We review and understand your tasks in details. This means, we will work closely with the operational team to understand the end-to-end data flow.
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Step 2: Process Design & Implement
We would ask clarifying questions to ensure that we have the process flow mapped out correctly. If all information is correct, we’ll start to build the Bots.
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Step 3: Test Run
We’ll implement the “Bots”, either in your premise or in a virtual environment. This is to ensure that the outcome matches with your expectation.
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Step 4: Post Delivery Support
The “Bots” will do it’s own thing. Pending on the requirements, we can offer you a Virtual RPA manager service, or we will be there for next 2 months in the event you need any immediate support.
Feel free to contact us for further clarification of RPA and it capabilities.
Our Clients Picked Us Because...
In 2008-2010, when Alwin (Founder of SmartB) was working in Barclays Bank UK, he already started his automation journey by empowering his immediate team to deliver automation through MS Excel.
in 2018, Alwin was a guest speaker at the IBM Digital Workplace workshop (pic on left - click link to see more pictures) sharing his knowledge and experience in RPA. Alwin is a Technopreeur and he is very passionate about work / task automation.

Growth Focus
Growth is the driving reason why you invest in technology. Hence, growing your business is our primary focus when working with you.
Dedicated Support
We have a dedicated team to support the implementation of the project from the start. The team will be available everyday during that period.
Cash Flow Friendly
Lower your initial capital and manage your cash flow better. That also means, better risk management and better scalability.

"The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency."
- Bill Gates

Business Process Management
Reading this now means you are probably open to change and may be open to review your existing process, right? I’m sure you are. Hence, for each customer, we need to:
- Review your business process
- Evaluate the usefulness of the process
- Challenge the controls of the process
- Evaluate alternatives based on latest available technology
Other Reasons Why You'd Pick SmartB
Ease of Use
We constantly find ways to automate your work and we make that our system is easy to operate. If not, we’ll automate it further.
Motivated Workforce
More automation means less mundane work, that leads to a more motivated worksforce as they perform more value added work.
On-Going Support
We are always available via email even after “go-live” and we usually reply within a few hours (might be a bit longer if we’re extremely busy).

"How you gather, manage, and use information will determine whether you win or lose."
- Bill Gates, Microsoft
Customers love our system for different reasons...
Our Clients