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The Leading Cloud All-In-One

Management System

Built for businesses selling on Shopee, TikTok, Shopify,
Lazada, and Retail Stores.

We provide Warehouse Management System (WMS), Order Management System (OMS) and Entreprise Resource Management (ERP) system all within one platform. This means we help you manage inventory, sales orders, pruchase, finance, and e-Invoicing -- without losing control.

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Integrated With

And more..

Reconciliation Engine

Stop spending two days explaining why the Shopee payout doesn't match

Every Shopee payout line is automatically matched against your orders, returns, platform fees, and voucher deductions — in seconds, not days. Discrepancies are flagged the moment they appear, with full traceability back to the source transaction. Finance gets a clean, explainable close. No more spreadsheet marathons, no more "let me come back to you on that" conversations with the founder.

OMS / ERP

Overselling stops before the customer gets a cancellation

The moment an order is confirmed on any channel, SmartB locks and reserves the exact stock — across Shopee, TikTok Shop, Lazada, and your retail store simultaneously. Two channels cannot sell the same unit. No more cancellations, no more Shopee rating drops, no more customer service damage control. Your stock count is always live, always honest, always synced.

WhatsApp AI Agent

Ask your ERP a question. Get the answer on your phone.

SmartB's WhatsApp AI Agent connects directly to your live ERP data. Ask it anything — cash position, overdue invoices, Shopee payout status, low stock alerts — and get a clear, structured answer in seconds. No logins, no dashboards, no waiting for Finance to compile a report. Whether you're in a meeting, travelling, or it's 10pm on a Sunday, your numbers are always one message away.

OMS / ERP + Reconciliation Engine

LHDN e-Invoice compliance --
built in, not bolted on

Malaysia's e-Invoice mandate doesn't just require you to send invoices — it requires clean, structured, traceable transaction data behind every one. SmartB captures that data correctly at the point of every sale, return, and adjustment. Consolidated invoices make sense. Rejections can be explained and corrected in minutes. When LHDN audits, you open the system — not a panic folder of spreadsheets.

Reconciliation Engine

Know your real campaign margin during the sale — not two weeks after

Flash sales look great on revenue. They kill you quietly on margin. SmartB tracks every cost component — COGS, Shopee platform fees, voucher subsidies, return handling, logistics — against actual orders as they come in. You see your real net margin in real time, not in a Finance post-mortem two weeks later when nothing can be done about it. Run smarter campaigns. Stop subsidising growth you can't afford.

Our Customers

Having too many softwares doing different things?

(All-in-One OmniChannel Software)

Sales Order
(Integrated)

Streamlined creation, processing, and tracking of sales orders, with integration to inventory levels and customer information.

Inventory
Tracking

Accurate and real-time tracking of inventory levels, locations, and movements.

End-to-end
Ecommerce

Shopee, Lazada, TikTok, DHL and more. We provide a full end-to-end integrated E-Commerce solution.

Purchase
(Integrated)

Efficient creation, tracking, and management of purchase orders, including vendor information and delivery tracking.

Multi-location Management

Support for managing inventory across multiple warehouses, stores, or distribution centers.

Payment
Reconciliation

Support integration and reconciliation of payouts from ecommerce as well as retail payment gateway.

Scalability

Ability to accommodate growing inventory volumes and support additional features as your business expands.

Integration Friendly

Ability to integrate with other business systems like accounting, manufacturing, or CRM for data synchronization and process automation.

Modular & Customizable Software

Flexibility to customize fields, workflows, and notifications to align with your specific inventory management needs.

What We Protect As You Scale

Margin Protection Under Fast Growth

Your pricing, cost, and margin stay accurate — even during campaigns, flash sales, and high return periods.

Finance-First Accuracy

Inventory movements, returns, and settlements are linked correctly to accounting — not fixed later by Finance.

Clear and Explainable Costs

Every stock change and cost adjustment can be traced back to a real transaction — no guessing, no manual clean-up.

Malaysia e-Invoicing Ready

Transaction data is structured and traceable for LHDN MyInvois, including consolidated invoices and rejection handling.

Better Stock Decisions

Stock planning is based on real sales and returns — helping you avoid over-stock and under-stock.

Controlled Warehouse

Picking, packing, and stock movement follow system rules — not manual overrides or memory.

Featured

How We've Helped Our Clients

SmartB's system gave us the reconciliation infrastructure we needed — automated payout matching, clean financial reporting, and an OMS layer that connects our sales channels to our books accurately.

For a brand at our growth stage, having financial accuracy and operational visibility in the same system has meaningfully improved how we make decisions.

I'd recommend SmartB to any product company that's grown beyond spreadsheets but hasn't yet found a system that actually understands e-commerce finance.

Celine Choo

Head of Finance - Montigo

Before SmartB, overselling was one of our biggest operational headaches. We were regularly taking orders we couldn't fulfil - and the downstream impact on our customers and our Shopee store ratings was something we felt very directly.

Since implementing SmartB's OMS, overselling has essentially stopped. Our inventory is synchronised across channels in real time, so what customers see available is what we actually have. The improvement in our Shopee ratings since we resolved this has been significant — and for a brand that lives on customer trust and repeat purchases, that matters enormously.

It sounds like a simple fix, but the operational and reputational impact has been real.