Automate Ecommerce Records and Reconciliation of Payments

Reconcile orders/ invoices with payments, settlements, bank statements, and ERP ledgers to close books 3X faster, recover lost revenue, and eliminate spreadsheet chaos

The SmartB Reconciliation Engine automates Shopee, Tiktok & Shopify's payout matching and month-end close for Malaysian ecommerce businesses. Most tools move your ecommerce data into accounting. We close the month-end with it.

Integrated With

And more..

We've heard this before. Here's what we did about it.

Month-end close that actually closes

"Our month-end takes two weeks and finance still has questions."

Shopee payouts that match your bank

"Shopee payouts never match what's in the bank."

Numbers you can present with confidence

"The founder asks for numbers — I can't give a confident answer."

e-Invoicing without the panic

"Returns, vouchers, logistics fees — I can't reconcile any of it."

Most tools move your ecommerce data into accounting. SmartB closes the month-end with it.

Our Customers

How We've Helped Our Clients

SmartB's system gave us the reconciliation infrastructure we needed — automated payout matching, clean financial reporting, and an OMS layer that connects our sales channels to our books accurately. 

For a brand at our growth stage, having financial accuracy and operational visibility in the same system has meaningfully improved how we make decisions.

I'd recommend SmartB to any product company that's grown beyond spreadsheets but hasn't yet found a system that actually understands e-commerce finance.

Celine Choo

Head of Finance - Montigo 

Before SmartB, overselling was one of our biggest operational headaches. We were regularly taking orders we couldn't fulfil - and the downstream impact on our customers and our Shopee store ratings was something we felt very directly.

Since implementing SmartB's OMS, overselling has essentially stopped. Our inventory is synchronised across channels in real time, so what customers see available is what we actually have. The improvement in our Shopee ratings since we resolved this has been significant — and for a brand that lives on customer trust and repeat purchases, that matters enormously.

It sounds like a simple fix, but the operational and reputational impact has been real. 

Jewel Wong

General Manager - Celovis

Founder's Background

"Patent Pending" Invention.

Why Growing Businesses Choose SmartB

Because Growth Breaks Weak Systems

Many ecommerce systems work when sales are slow.
They fail when orders spike, returns increase, and finance needs answers.

SmartB is built for pressure situations:

Payday sales
Shopee livestream spikes
High return periods
Month-end closing
Audit and e-Invoice submission

We assume problems will happen — and we design the system to contain the damage, not hide it.

Because Overselling Is Expensive

Overselling does not just cause refunds.

It causes:

Marketplace penalties
Bad reviews
Lost customer trust
Internal firefighting

SmartB uses real-time stock locking and reservation rules to prevent overselling before it happens.

Because Finance Needs Answers, Not Fixes

With SmartB

Inventory numbers can be explained
Costs match real transactions
Returns link back to original sales
Adjustments are recorded, not overwritten

Finance does not “clean up later”.
The system keeps things correct from the start.

Because e-Invoicing Is Not Optional in Malaysia

Malaysia e-Invoicing is not just about sending invoices.
It requires clean, structured, traceable transaction data.

SmartB prepares your data so that:

Consolidated invoices make sense
Rejections can be explained and fixed
Audits do not become panic exercises

Because “Flexible” Systems Create Hidden Risk

Some systems allow:

Manual stock overrides
Silent edits
Temporary fixes

These feel convenient — until numbers don’t match.

SmartB protects core inventory and financial rules so that:

History cannot be rewritten
Every change has a reason
Temporary fixes
Mistakes are visible and fixable

This is how trust is built at scale.

Using the SmartB system has made my job easy as I no longer need to depend on hard copies. The system is user friendly too. 

- Ms Siti Afzanizan, Sales Coordinator, Speed Concrete

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